Welcome to the RextStores Help Center
At RextStores, we are committed to providing you with the best shopping experience. If you have any questions or need assistance, you're in the right place!
Frequently Asked Questions (FAQs)
1. Account & Login
How do I create an account?
Visit our homepage and click on "Sign Up." Fill in the required details and verify your email.
I forgot my password. What should I do?
Click on "Forgot Password" on the login page and follow the instructions to reset it.
Can I change my email address?
Yes, go to "Account Settings" and update your email.
2. Orders & Payments
How do I place an order?
Simply browse our store, add items to your cart, and proceed to checkout.
What payment methods do you accept?
We accept credit/debit cards, PayPal, and other secure payment options.
Can I cancel or modify my order?
Orders can only be modified or canceled before they are shipped. Contact our support team for assistance.
3. Shipping & Delivery
How long does shipping take?
Shipping times vary based on location. You can check estimated delivery times at checkout.
How do I track my order?
Once your order ships, you’ll receive a tracking number via email.
Do you offer international shipping?
Yes, we ship worldwide! Shipping costs and times vary by country.
4. Returns & Refunds
What is your return policy?
We accept returns within 30 days of purchase. Items must be in original condition.
How do I request a refund?
Contact our support team with your order details, and we’ll guide you through the process.
How long does it take to receive my refund?
Refunds are processed within 5-7 business days after approval.
5. Customer Support
How can I contact customer support?
You can reach us via email at rextstores@gmail.com or through our live chat.
What are your support hours?
Our team is available Monday to Friday, 9 AM - 6 PM (GMT).
Still have questions? Contact us anytime, and we’ll be happy to assist you!
RextStores – Your Trusted Online Store
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